FREQUENTLY ASKED QUESTIONS
HOW DO I GET STARTED?
Getting your personal training journey underway with ‘Mindset Health & Fitness by Dave Alley’ is as simple as contacting us via phone, email or your preferred method. From here, we will send you through our new client forms to gain some insight into your background, commitments, injury/illnesses etc. We will book your initial session and away you go!
I’M UNSURE AND HAVE QUESTIONS
No problem! Contact Dave who is happy to answer any questions or concerns you have. Dave is also able to come to your home or let him shout you a coffee at your favourite local to meet, greet and discuss the possibilities.
WHAT IF I HAVE SPECIFIC MEDICAL CONDITIONS OR INJURIES?
We work with practitioners regularly with a holistic approach & focus on the best outcomes for our clients. We are happy to contact your medical specialist to ensure we are working within the boundaries of your treatment plan.
HOW DO I PAY?
We have several payment options and show flexibility. Please let us know your preferred method and we will assist in setting this up for you.
HOW SOON CAN I START TRAINING?
As soon as we have receipt of your completed new client forms, we are ready to go! This can be the following day from your initial contact.
WHAT FITNESS LEVELS DO YOU CATER FOR?
We cater for ALL levels from never having trained at all to professional athletes looking to supplement their training.
WHAT IF IT’S RAINING?
We have a range of wet weather alternatives to service your needs.
WHAT DO I NEED TO BRING TO MY SESSIONS?
We ask that you bring a towel, water bottle, and if training during the day be sun smart (Hat, sunglasses, appropriate clothing for the session). We carry a first aid kit and other supplies with us to each session.
WHERE WILL I BE TRAINED?
We have a range of options for you. We are mobile so can come to your home, meet you at your favourite local park, beach or other suitable location. COMING SOON in 2021 will be the option for you to train at our very own PT studio.
DO YOU HAVE AN AGE LIMIT?
No, there are no age limits to our training. We run school aged programs from 5 years and our oldest client is 80.
WHAT IF I NEED TO CANCEL A SESSION?
Please contact your trainer ASAP to advise. We currently do not charge for sessions not attended. We do, however, ask that you do so at the earliest available opportunity to open your time slot to another client.